Accessibility
Our Commitment to Accessibility
At Kentwool, we are committed to providing an inclusive online experience for all customers, including those with disabilities. We believe everyone should be able to browse, shop, and enjoy our premium Merino wool performance socks—designed for golf, hiking, and everyday comfort. Accessibility is a core part of our mission to deliver high-quality, thoughtful products to every user.
We work to ensure our website conforms to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the internationally recognized standard for web accessibility. These guidelines help make digital content more accessible to people with a wide range of disabilities, including those affecting vision, hearing, mobility, cognition, and more. We also aim to align with emerging updates such as WCAG 2.2 as they become relevant.
This website is partially conformant with WCAG 2.1 Level AA. We have conducted a combination of automated testing, manual reviews, and user feedback to identify and address accessibility issues. Full conformance is an ongoing goal, and we continue to make improvements across the site.
While we strive for the best possible accessibility, some areas may have limitations, including:
-
Certain older product images or graphics may lack complete alternative text in all cases (we are actively adding descriptive alt text).
-
Some third-party embedded content (e.g., payment processors, shipping calculators, or external review widgets) may have partial accessibility support outside our direct control.
-
Interactive elements like size charts or bundle configurators are being reviewed for full keyboard navigation and screen reader compatibility.
If you experience any difficulty not listed here, please contact us—we value your input to help us improve.
We welcome feedback on the accessibility of www.kentwool.com. If you encounter barriers, have questions, or would like information in an alternative format, please reach out:
-
Email: info@kentwool.com
We aim to respond to accessibility-related inquiries within 5–7 business days.
Accessibility is a continuous priority at Kentwool. We are dedicated to:
-
Regularly testing new features, product pages, and updates for accessibility
-
Training our team on inclusive design and content best practices
-
Monitoring and addressing user-reported issues promptly
-
Reviewing our site against the latest WCAG standards and incorporating improvements
-
Planning periodic accessibility audits with both automated tools and expert input
This statement was last updated: February 2026.
We appreciate your partnership as we work to make kentwool.com a welcoming space for everyone. Thank you for choosing Kentwool.